Get NPS Over Time

get_nps_over_time

Is our Net Promoter Score improving, and how has the detractor share changed?

{
  "totalCount": 120,
  "avgNpsScore": "42",
  "promoters": "62",
  "passives": "18",
  "detractors": "20",
  "dataPoints": [
    {
      "label": "01/01/2026 - 01/31/2026",
      "shortLabel": "Jan 2026",
      "startDate": "01/01/2026",
      "endDate": "01/31/2026",
      "detractorPercentile": 22,
      "passivePercentile": 18,
      "promoterPercentile": 60,
      "npsScore": 38,
      "positiveCount": 36,
      "negativeCount": 13,
      "neutralCount": 11,
      "totalCount": 60
    },
    {
      "label": "02/01/2026 - 02/28/2026",
      "shortLabel": "Feb 2026",
      "startDate": "02/01/2026",
      "endDate": "02/28/2026",
      "detractorPercentile": 18,
      "passivePercentile": 18,
      "promoterPercentile": 64,
      "npsScore": 46,
      "positiveCount": 38,
      "negativeCount": 11,
      "neutralCount": 11,
      "totalCount": 60
    }
  ],
  "groupByType": "month"
}