> ## Documentation Index
> Fetch the complete documentation index at: https://birdeye-0229a3ce-responsetools.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Overview

> Tools for creating, updating, and managing customer contacts and their communication preferences.

## Tools in this category

<CardGroup cols={1}>
  <Card title="upsert_contact" icon="user-plus" href="/mcp/tools/contact/upsert-contact">
    Create a new contact or update an existing one (upsert by email or phone)
  </Card>

  <Card title="customer_checkin" icon="location-dot" href="/mcp/tools/contact/customer-checkin">
    Record a customer check-in at a specific location
  </Card>

  <Card title="delete_contact" icon="user-minus" href="/mcp/tools/contact/delete-contact">
    Delete a contact from the business account
  </Card>

  <Card title="update_contact_subscription" icon="bell" href="/mcp/tools/contact/update-contact-subscription">
    Subscribe or unsubscribe contacts from email and/or SMS communications
  </Card>
</CardGroup>

## Tips

* Use `get_business_info` to retrieve the enterprise `businessId` required by most contact tools.
* Use `get_child_locations` to get location IDs when a tool requires a location-level ID.
* For `upsert_contact`, the `businessIds` field takes child location IDs — ask the user to provide these directly rather than auto-fetching them.
* Always confirm destructive actions (delete) with the user before proceeding.